Voice over Internet Protocol (VoIP) replaces traditional phone lines with calls transmitted over your existing internet connection. For businesses, the benefits are compelling: lower monthly costs, advanced call-handling features like auto-attendant and call queuing, and the ability to use the same number from any device, whether you are at your desk or working remotely.
What You Need to Get Started
A successful VoIP deployment starts with a stable, adequately provisioned internet connection. As a rule of thumb, each concurrent call requires about 100 kbps of dedicated bandwidth. Quality of Service (QoS) settings on your router should prioritise voice traffic to prevent choppy audio during peak data usage. We recommend enterprise-grade IP phones, such as the Yealink T54W, which offer HD audio and built-in Bluetooth for headset connectivity.
Livity ICT offers turnkey VoIP solutions that include hardware, configuration, number porting, and ongoing support. Whether you are a five-person office or a 200-seat call centre, we can design a system that fits your requirements and your budget. Contact us for a free consultation and cost comparison against your current telephone spend.
